Social Security Customer Service Challenges
2:20
Did you know more than 1 million Americans are waiting to learn if their Social Security disability claims are approved? An AARP report finds that’s because the Social Security Administration is suffering from a customer service crisis. These backlogs are at an historic high.
Did you know more than 1 million Americans are waiting to learn if their Social Security disability claims are approved? An AARP report finds that’s because the Social Security Administration is suffering from a customer service crisis. These backlogs are at an historic high.
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