4-Hour Hold Times? AARP's Work to Improve Social Security Service

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AARP helped secure continued phone access for Social Security claims, and we continue to advocate for improved customer service—and shorter wait times—for the tens of millions of Americans who depend on being able to access the money they earned.

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4-Hour Hold Times? AARP's Work to Improve Social Security Service

AARP helped secure continued phone access for Social Security claims, and we continue to advocate for improved customer service—and shorter wait times—for the tens of millions of Americans who depend on being able to access the money they earned.

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